![]() ![]() Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. Apr 15, 2021, 12:26 AM I am having problems connecting to a remote desktop using the MS Remote Desktop (Version 10.6. I have been using RDP from home to access my office desktop computer for many months. When I experience this and I move the mouse pointer around the blacked-out screen, the remote user looking at the physical screen will confirm the mouse movement. If the Answer is helpful, please click "Accept Answer" and upvote it. If you are unable to view desktop and instead see a black screen, one temporary solution to solve the issue is launching the Task Manager. Occasionally when I remotely control a client computer using Apple Remote Desktop it will visually display the remote user’s desktop as a blacked-out screen. When we install the "windows store remote desktop app" on the other win10 computer and remote access the remote pc, will the same issue happen? ![]() If we try to uninstall "windows store remote desktop app" first then reinstalled the latest "remote desktop app" from windows store, will the same issue happen? (2)If you are using "windows store remote desktop app", Could you please test below conditions? (1)If you are using "remote desktop app for Mac", we can check if below document can help you. The first time you run the Remote Desktop Client, Windows will ask you if it should allow RDC to communicate on the network. Then, you’ll in the System Properties window, click Remote tab, and choose Allow remote connection to this computer. 0.Could you please enter winver in command prompt on local win10 computer and remote computer then look the os version and os version number ?ġ.Do you use "remote desktop app for Mac" or "windows store remote desktop app" to get 0x4 error? Once you have Bigscreen installed, you will need to launch it using the shortcut on your Desktop or in your Start Menu. Finally try using a different RDP client for windows theres the Remote Desktop Connection Manager, and on a mac theres the Microsoft Remote Desktop app. On the target Windows 11/10/8/7 PC, press Windows + R simultaneously, input sysdm.cpl and click OK. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |